If you’re trying to log in to EHallPass and it’s not working, it might not be your device—the system could be down. Since EHallPass is now managed under Securly Pass, there are a few quick ways to check its status and confirm whether the issue is local or system-wide.
1. Visit the Securly Status Page
The fastest way to check the status of EHallPass is by heading to the official Securly system page.
- Go to status.securly.com
- Look for “Pass” in the list (that’s EHallPass)
- If it says “Operational,” everything is working fine
- Any outage, delay, or maintenance will be listed there with times
- You can subscribe to updates to get alerts directly
2. Check the Login Page for Banners
Before you panic, check the EHallPass login screen. If there’s maintenance or downtime, a notice bar will usually appear with details like:
“Scheduled Maintenance from 7 PM to 9 PM Tonight.”
These alerts often pop up first right where you’re trying to log in.
3. Ask Your School’s IT or Admin Team
Your school’s tech team or EHallPass administrator is usually the first to know when something goes wrong.
- They may already have an alert from Securly
- They can confirm system issues or help you troubleshoot
- Some schools use temporary manual sign-out sheets if needed
4. Watch for Social Media or Forum Updates
Check platforms like:
- Twitter (search “EHallPass down” or check @Securly updates)
- Reddit or teacher forums where others may post real-time issues
If multiple schools are reporting problems, it’s likely system-wide.
5. Common Error Clues to Watch
| Symptom | What It Might Mean |
|---|---|
| Page won’t load but others do | Possible EHallPass server issue |
| “503 Service Unavailable” error | Likely system-wide downtime |
| Correct login not working | Login issue with EHallPass |
| App freezes or doesn’t open | App or server glitch – check status page |
| Some students log in, others can’t | Could be a network or sync issue |
What To Do If EHallPass Is Down
Use a backup method like a sign-out sheet
- Let your teacher or IT team know
- Wait for the system to come back online—data syncs automatically
- Check status.securly.com for updates
Staying informed helps you respond quickly without losing track of student movement. With these steps, you’ll know whether it’s a tech hiccup or a bigger issue—and what to do next.